Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Estimated delivery times are as follows:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and carrier delays.
Domestic Shipping We currently ship to all 50 U.S. states. Free standard shipping is available on orders over $50.
International Shipping At this time, we do not offer international shipping. We hope to expand our shipping options in the future.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Lost or Damaged Packages 4SZN Threads is not responsible for lost or stolen packages once they have been marked as delivered. If your package arrives damaged, please contact us within 48 hours of delivery at [your contact email] with photos of the damage so we can assist you.
Address Accuracy Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us If you have any questions about your shipment, please reach out to us at donimartinez19@gmail.com or through our contact page.